Reservations made without a credit card or with an invalid credit card must be re-confirmed with the hotel. The hotel maintains the right to cancel the reservation at any time after 6:00 p.m. on the day of arrival. The hotel shall not be held liable for the non-availability.

Dear Valued Guests, Please be advised that we are constantly striving to improve our services in order to present our guests with an ultra-luxurious InterContinental experience. Starting from January 2024, we will be doing some hotel and suite restoration and maintenance work. During these times, there may be noise on the hotel grounds. We sincerely regret any trouble this may bring you.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Dar Al Iman InterContinental, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of SAR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

"Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements.

The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements."

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Por favor, informe InterContinental Dar Al Iman Madinah, an IHG Hotel antecipadamente sobre o seu horário de chegada. Para isso poderá utilizar a caixa de Pedidos Especiais durante o processo da reserva ou contactar a propriedade diretamente através dos dados para contacto providenciados na sua confirmação.

É necessário efetuar um pagamento por transferência bancária antes da chegada. A propriedade entrará em contacto consigo após a reserva para providenciar as instruções.

É exigida uma caução de SAR 500 no momento da chegada. Esta será cobrada através de cartão de crédito. O reembolso deverá ser feito até 7 dias após o check-out. A sua caução será reembolsada na totalidade através de cartão de crédito, após uma inspeção ao alojamento.