Reservations made without a credit card or with an invalid credit card must be re-confirmed with the hotel. The hotel maintains the right to cancel the reservation at any time after 6:00 p.m. on the day of arrival. The hotel shall not be held liable for the non-availability.

Dear Valued Guests, Please be advised that we are constantly striving to improve our services in order to present our guests with an ultra-luxurious InterContinental experience. Starting from January 2024, we will be doing some hotel and suite restoration and maintenance work. During these times, there may be noise on the hotel grounds. We sincerely regret any trouble this may bring you.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Dar Al Iman InterContinental, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of SAR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

"Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements.

The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements."

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi.

Goste se moli da unaprijed obavijeste smještajni objekt InterContinental Dar Al Iman Madinah, an IHG Hotel o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije.

Prije dolaska potrebno je uplatiti polog putem bankovne doznake. Smještajni objekt kontaktirat će vas nakon rezervacije s uputama za uplatu pologa.

Polog za slučaj štete u iznosu od 500 SAR potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen unutar 7 dana od odjave iz objekta. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta.